Frequently Asked Questions

Who Makes the Products?

Amy makes most of the products. The few that she doesn't make are made by hubby Eric

Who Designs the Products?

Amy designs most of the products. The few that she doesn't are designed by hubby Eric under Amy's watchful eye.

How long does it take to have something made?

Amy will consult with the customer and then design. If its a custom design then a proof is sent for approval. Designs are usually completed in 3 days. 


How do we receive a Gift Card??

Gift cards are sent to the purchaser. If the Gift Card is intended for someone else then simply forward the email to them.

Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.

Can more than one gift card be used towards a purchase?

Yes. A customer can redeem another gift card during checkout.

Can a gift card be used to buy a gift card?

No, you can't use a gift card to buy another gift card. 

Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping and GST. 

Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment. 

Can a customer pay for an order that includes a subscription with a gift card?

Yes, you can use gift cards to pay for your first payment. However, you can't use your gift card to pay for recurring subscriptions.  

Can I apply a refund to a gift card?

Yes. If  a customer used a gift card to pay for the purchase, then you can apply the refund to the gift card.

If we only refund part of an order that was purchased using a gift card and other methods of payment, then we can manually change the refund amount that is applied to each payment method.